During the unprecedented COVID-19 situation, Google is taking steps to protect the health of its team members and reduce the need for people to come into their offices. As a result, there may be some temporary limitations and delays in support as they prioritize critical services.
Their current focus is on the quality and reliability of the information on Google Search and Maps. Google wants to ensure users and business owners have access to essential features like whether the business is open or has special hours. Learn about best practices for affected businesses, and what you can do to keep your customers informed.
SOURCE: Google My Business Help